Our Vision

Overall

"Be an adaptive, diverse and people driven bank, that makes customers feel enabled"

Retail Banking

"Be a preferred mobile banking partner in home markets, offering reliable products and convenient financial services to our customers."

Wholesale Banking

"Support mid sized corporates and commodity trading companies in developed and selected emerging markets to make them feel empowered."

Our Mission

To provide financial services that create value for our customers.

Our Core Values

• Dynamism
  With our passion and energy, we are agile in responding to challenges and changes. Our "can do" attitude enables us to focus on delivering solutions and meeting the expectations of our stakeholders.
• Diversity
  We promote diversity as one of the main aspects of our corporate culture. Our diversified background and footprint allow us to think outside of the box and be creative.
• Expertise
  We are experts in selected markets and selected products. With our expertise we deliver customized solutions to serve the needs of our customers.

Our Base Values

• Customer focus
  The success of our customers is our own success. All of our decisions are therefore taken with the customer in focus.
• Professionalism
  Our professionalism embraces and stimulates the necessary skills, qualifications, knowledge, and diversity. Our colleagues undertake their tasks in a competent and integer manner. Through teamwork we achieve our goals.
• Integrity
  Integrity defines our obligation to generate trust and confidence through ethical behavior and by complying with laws, regulations, and guidelines.
• Transparency
  Transparency is a key business best practice in our products and services, accounting standards and management decision-making.